Do you deliver, set-up, dismantle and collect the bouncy castles, slides, assault courses and other inflatables?
Yes, and it's all included in the hire price.

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When are your bouncy castles, slides and inflatables available?
Our bouncy castles and inflatables are available for hire seven days a week, all year round, including bank holidays.

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Do you hire bouncy castles and inflatables for events such as school fetes, fund-raising days or corporate events?
Yes, we do many school fetes and fund-raising days don't hesitate to get in touch

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Can you also supply trained staff to supervise the bouncy castles, slides, assault courses and other inflatables?
Yes, but this has to be arranged in advance; please contact us with details so that we can give you a quote for providing this service. You benefit from our full public liability insurance (including the supervision element) if our staff supervise the equipment for you.

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Do you give a discount if I hire a bouncy castle, slide, assault course or another inflatable together?
Yes, we have put together a selection of "Party Packs" to suit all occasions and budgets which offer substantial savings, 

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What about the weather?
Most of our bouncy castles have either built-in or separate shower covers (not slides or other inflatables), so even if a light shower is forecast, as soon as it stops raining, give the inflatable a quick dry with a towel and carry on bouncing! We also offer a free of charge cancellation option in the event of bad weather. If it is very wet or windy and you no longer want the inflatable that you have booked, you can cancel the booking by telephoning us by 6:00pm the day before the date of hire and you won't have to pay a penny! For safety reasons, we cannot allow a hire to proceed if there are high winds or heavy rain on the day of hire.

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When do you deliver?
We deliver from 8:00am and during busy summer periods we deliver on a geographical round basis. However, we try to be as flexible as possible so please ask at the time of booking if you need a specific time slot. We do of course give precise times if the hire is booked for an indoor venue, such as in community centres or village halls, or if the hire is for a school fete or public event.

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How long can I keep the bouncy castle, slide or inflatable?
We normally deliver in the morning and collect in the evening but we try to be as flexible as possible so please ask at the time of booking. If you hire a bouncy castle, slide or inflatable for only a few hours, such as for an indoor event or an after-school activity, the price will be the same because the same amount of work is involved for us. Our normal collection times are between 5:00pm - 9:00pm but this can vary depending on the time of year. Bouncy castles, slides, assault courses and our other inflatables must be well lit if used in the dark for safety reasons.

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Can I hire a bouncy castle, slide or another one of your inflatables overnight?
Most of our bouncy castles, slides and inflatables can be hired overnight for an additional £35 charge and a damage/cleaning deposit which will be refunded providing that the inflatable and equipment is in a satisfactory condition upon collection. This only applies to secure gardens, and you must accept full responsibility for the inflatable and equipment. Collection of the inflatable and equipment would be arranged for the following morning.

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How late can I leave it to book?
During the summer months we are very busy, particularly at weekends and bank holidays, so you are advised to book early to avoid disappointment. However, we will accept bookings as late as the same day, so it's always worth a phone call if you do make a last minute decision.

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How long do you need to set-up and take down a bouncy castle, slide, assault course or other inflatable?
Approximately 20 minutes, depending on the unit booked and access to the location.

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Can I collect a bouncy castle, slide or other inflatable from you?
No, sorry, but for insurance and safety reasons we must deliver and install the equipment.

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What preparation is needed before you arrive?
Our bouncy castles and inflatables are delivered on a sack trolley so we need adequate clear access for this (minimum width of 3ft). Please ensure that paths or access to your garden are free of obstacles. We will need access to an electricity power point within 50 metres (approx. 164 feet), or we can hire you a petrol generator. If our delivery staff have to wait while you clear access, prepare the site, or if the access/site is unsuitable, we reserve the right to cancel the booking.

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What sort of surface do you need for the bouncy castle, slide, assault course or other inflatable?
Bouncy castles, slides and our other inflatables situated outdoors need to be on a reasonably flat grassy area (slight slopes are ok) so that they can be staked down. The area needs to be completely free of any sharp stones, objects, dog mess or excessive mud. If our delivery staff have to wait while you clear access, prepare the site, or if the access/site is unsuitable, we reserve the right to cancel the booking.

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How much room do you need to erect a bouncy castle, slide or other inflatable?
The minimum space required to allow for the inflation tube and air blower at the back together with the necessary safety mats can be found by clicking on 'more info' on each individual inflatable description on our "Inflatables" page here. Any overhanging trees and prickly bushes need to be pruned back before our delivery staff arrive.

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